Fair use, in plain words

neomail.pro is a free service of neocor cloud UG (haftungsbeschränkt). By creating an address you agree to the following.

1. Your address

You may create an @neomail.pro address for yourself. Addresses are personal and may not be sold or transferred. Names that impersonate others, brands or authorities, or that are offensive, may be withdrawn.

2. Limits

Each address can send up to 10 messages per calendar day (Berlin time), each to at most 5 recipients. Incoming messages may be up to 15 MB. We may adjust the limits to keep the service healthy.

3. What is not allowed

Spam, bulk or unsolicited advertising mail, and mail to purchased or harvested address lists
Phishing, fraud, malware, and pretending to be someone else
Harassment, threats and any content that is illegal in Germany
Attempts to get around the limits, for example by creating many addresses

If an address is misused, we may block sending or close the account. Because messages are encrypted, we judge abuse by reports and by sending behaviour, not by reading your mail.

4. Your password and recovery key

Your mailbox is encrypted with a key that only your password or your recovery key can unlock. We cannot reset your password for you. If you lose both, your messages are lost. Please keep your recovery key safe.

5. Availability

We do our best to keep neomail.pro running and your mail safe, but as a free service it comes without a guarantee of availability. Please keep your own copies of anything important. We may end the service with at least 30 days' notice, during which you can still read your mail.

6. Liability and law

We are liable without limitation for intent and gross negligence; otherwise only as provided by mandatory law. German law applies.

7. Ending

You can delete your account at any time in the settings. All messages are deleted with it.

As of 8 November 2026